Communication, transparency, and clarity are extremely important to us here at Sukutomo! While they are skills that always have room for improvement by our staff, we’re dedicated to make those improvements due to its high priority for us! We want to hear from you guys directly~!
Introducing this Q&A that will help us in providing answers to any of your questions and concerns!
Have a question for us that you’ve been meaning to ask, but not sure where to put it?
Click below, ask us your question, and submit! You’re all set after that~
We’ll be editing questions and answers into this post. Please keep checking back to see if yours was posted!
Questions that start with (-) were added by staff and don't come from the form.
Answers containing (->) mention actions taken thanks to this Q&A, or shortly before.
We are answering ALL the questions and concerns you have, so go wild!
Why is this not anonymous?
(-) Why this now?
How can we trust that you really will answer every single question?
(-) Who is writing the answers and the (-) questions?
You can respond to people's criticisms without going "we're really clumsy and unprofessional omg :(" it looks like you're after pity
Why is the Disqus on the Q&A post locked?
Please take a look at our giveaways FAQ!
(-) What are the judging criterias?
(-) There have been incidents in the past of judges/staff not following the guidelines. (Post criticized as "too long", for example)
(-) The guidelines for judges are unclear.
(-) Awards are organized in an unprofessional way.
(-) Entries with merch or that show money spent always win.
(-) Are only judges allowed to vote?
(-) Who organizes the Fan Awards?
(-) What's the best way to give you feedback on Fan Awards?
(-) Have you even done anything to fix the awards/giveaways?
(-) Why did you start the Fan Awards (previously Birthday Giveaways)?
(-) What are your motivations to keep running the awards?
Why don't you open up applications for giveaway judges? You admit you don't have enough of them and it gets round the issue of winners almost always being too close to the judging panel. Would make for fairer analysis imo
i brought this up before and feel it hasn't properly been fixed. under birthday contests, it should be explicitly stated that certain ranks cannot get certain prizes depending on how many you can give out. it's still too vague.
(-) Any update on Sukutomo v2?
(-) Why didn't you tell us it wasn't happening?
Why don't you add a block button?
(-) It would be nice to have a way to [see only] or [hide all] giveaway posts from the main feed.
why are we (the citizens) not allowed to post about hotboy27 :(
(-) Why was Starlight Academy released before Maji Love?
(-) db0 has been rude in the past, or communicated things in an unprofessional way.
(-) There has been cases of bullying and it took some insisting before actions were taken against it.
(-) Since it's a public website, I feel entitled to its working condition and effort being done by its staff.
(-) You're saying you're transparent, but you do too many things behind doors.
(-) What's really happening behind closed doors?
(-) You keep saying we should talk to staff, but I talked to them and nothing happened.